CIPF Board, Committees and Staff Work Remotely in Response to COVID-19, March 27, 2020

The Canadian Investor Protection Fund (CIPF) continues to fulfil its mandate at all levels of the organization to protect the interests of Canadian investors.

Accordingly, CIPF Board and Committees met – as scheduled – this week. However, they conducted their business remotely to safeguard the health of Board members and staff and to comply with physical distancing protocols.

CIPF Board and Committees, and CIPF staff, remain focused on meeting our key responsibilities to Canadian investors during COVID-19. We continue to work closely with the Canadian Securities Administrators (CSA), the Investment Industry Regulatory Organization of Canada (IIROC), and other stakeholders. We are actively monitoring domestic and international developments and financial policy measures.

How to Reach Us

CIPF is available to answer your questions and will respond as soon as feasible. You can reach us by phone or email.

Phone: 416 866 8366 / 1 866 243 6981      Email:

Please provide complete details about how CIPF can help you and your full contact information so that we can get back to you. Thank you.

CIPF has been helping to protect Canadian investors for more than 50 years. We are well-prepared to meet our mandate and will provide updates as warranted.

What Does CIPF do for Investors?

CIPF provides limited protection for property held by a member firm on behalf of an eligible client, if the member firm becomes insolvent. Member firms are investment dealers that are members of IIROC (Investment Industry Regulatory Organization of Canada). These investment firms are also automatically members of CIPF.

CIPF coverage is custodial in nature. CIPF does not provide protection against any other type of risk or loss. If you have an account with a member firm, and that firm becomes insolvent, CIPF works to ensure that any property being held for you by the firm at that time is given back to you, within certain limits. Client property can include securities and cash. In certain circumstances, CIPF’s role may involve requesting the appointment of a trustee in bankruptcy.

Does CIPF Guarantee the Value of your Investment?

No, it does not. CIPF’s role is to ensure that clients of an insolvent member firm receive their property held by the member firm at the date of its insolvency. For example, suppose you buy 100 shares for $5000, and these shares are held for you in an account with a CIPF member firm. If your CIPF member firm becomes insolvent, CIPF’s objective is to ensure that the 100 shares are returned to you. CIPF does not protect or guarantee your initial investment of $5000. However, if the 100 shares are missing from your account, CIPF would provide compensation based on the value of the missing shares on the date of the member firm’s insolvency.

Do you Qualify for CIPF Coverage? Check here.